The shipping fee is 800 yen everywhere except Hokkaido and Okinawa. For details, please click here.

In addition, shipping is free for orders over 15,000 yen (16,500 yen including tax) .
https://shop.kyoto-nokaze.com/policies/legal-notice

We accept credit cards (VISA, MasterCard, American Express, JCB, Diners, Discover), ApplePay, GooglePay, and Shop Pay.

If the product is found to have initial defects or damage during delivery other than those due to individual differences, we will exchange it for an equivalent product or provide a refund. Please contact us within 7 days of delivery.

*However, since the products are handmade, we may not be able to exchange them for the same item. In that case, we will refund your money.

Please note that we do not calculate or collect customs duties in advance on this website.